PWD Service Help Page

Order Consent Form

PWD Service offers a wide range of made to order and custom order parts. In some cases, a PWD representative will ask you to approve your order before fulfillment.

Click here for the electronic order consent form

PWD Service Return Policy

Customers are invited to review our return policy prior to placing an order.

Click here to view our return policy.

More Information

Tech Support

At PWD Service, we have amassed a large collection of original documentation and instruction manuals for Peachtree window and door parts. As a courtesy to our customers, we offer access to these hard to find documents online.

Peachtree Replacement Parts Catalogs

Window and Window Hardware Tech Support Documents

Entry and Patio Tech Support Documents

Hoppe Hardware Tech Support Documents

PWD Service is the factory licensed source for Peachtree and Crestline product replacement parts.

PWD Service is NOT affiliated with the Peachtree Window and Door Company or the Crestline Windows and Door Company.

PWD Service is NOT responsible for any warranties on products manufactured or produced by the former Peachtree Window & Door Company or the Crestline Window & Door Company.

All questions in regard to all warranty issues and coverage for these products will be directed to these companies.

Office Business Hours:

9:00AM - 4:30PM
Monday - Friday
Eastern Standard Time

Customer Support / Phone Orders

412-380-4334 - office 1
412-380-4336 - office 2
412-380-0411 - fax

Address for all Shipping & Returns

1411 Frey Rd.
Pittsburgh, PA 15235